Meet the Team

Established in 1935, Millins Chartered Insurance Brokers, or Millins as it is affectionately known, has been independently owned and run by the Millin family since 1963. In 2010, we celebrated our firm’s 75th year in Insurance Broking.

Most of our clients approach us having been recommended to us by current or previous policyholders.  Our priorities are to :-

  • provide an efficient service
  • recommend insurance policies underwritten by reputable insurers
  • assist you should you need to claim
  • offer professional advice from experienced/qualified staff
  • put your interests first, if we can’t help you, we will endeavour to put you in touch with someone who can

So meet the team…

Wendy Cook of Millins Chartered Insurance Brokers Wendy Cook ACII our Managing Director joined Millins in 1989. She manages our office on a day to day basis, including Compliance and Complaints Handling. She is experienced in both Insurance and Equestrianism. In 1984 she attained the (British Horse Society’s) BHSAI and in 1986 BHSII. She first qualified in Insurance in 1990, is a Chartered Insurance Broker. Most recently, she led the firm in achieving Chartered Insurance Broker status. [LinkedIn]
John Millin of Millins Chartered Insurance Brokers John Millin managed our family business since 1963, he is now retired. However, with nearly 50 years insurance broking experience John continues to provide invaluable support focusing on commercial client liaison and providing consultancy as and when required.
Andy Smith of Millins Chartered Insurance Brokers Andy Smith ACII, BA (Hons) joined Millins in 2007 and is now our Commercial Broking Director. Previously with Chartwell Insurance Brokers and Aon, he has over 25 years industry experience. Andy is a Chartered Insurance Broker and has a remarkable depth of insurance expertise having advised clients in many varied industries and professions on both insurance and risk management issues. At Millins he is responsible for our non-equestrian commercial clients and promoting growth of our commercial portfolio. [LinkedIn]
 Millin Insurance Staff Keren Keenan joined Millins in 2011 and brings a wide experience having worked in the insurance industry since 1987. Keren has previously managed two high street branches for national brokers and has also worked within a large specialist equestrian broker. She has her own horse & competes regularly.
 Millin Insurance Staff Natalie Jones Joined Millins in 2009. She keeps her own horses and works within the Equestrian Insurance team. Natalie has already completed the Chartered Insurance Institute’s Foundation Insurance Test and is making significant progress towards the Certificate in Insurance.
Mandy Rowe of Millins Chartered Insurance Brokers Mandy Rowe joined Millins in 2004 as Accounts Adminstrator and is simply the backbone of Millin Insurance Services. Mandy keeps close watch over our premium accounts, premium financing and ensures that funds are both collected and sent on to insurers in good time.